Child Safety at Metro Driving School
At Metro Driving School, the safety and wellbeing of children and young people is extremely important to us.
Because we work closely with learner drivers under 18, including in one-to-one in-car lessons, we are committed to providing a learning environment that is safe, respectful, professional, and supportive at all times.
We expect all instructors, staff, and representatives of Metro Driving School to maintain appropriate professional boundaries and to act in a way that protects the safety, privacy, and wellbeing of every learner.
Our Commitment
Metro Driving School is committed to:
- promoting the safety and wellbeing of children and young people
- maintaining clear professional boundaries during all lessons and communications
- ensuring instructors act in a respectful, appropriate, and professional manner
- responding seriously and promptly to any child safety concern
- supporting a culture where concerns can be raised and addressed properly
What This Means in Practice
When a learner under 18 undertakes driving lessons with Metro Driving School, we expect that:
- all lessons are conducted professionally and respectfully
- communication remains appropriate and lesson-related
- learner personal information is handled carefully and confidentially
- any concern about instructor behaviour, communication, or boundaries is reported and reviewed promptly
- child safety remains a priority in all parts of our service
Raising a Child Safety Concern
If you have any concerns about:
- child safety
- instructor behaviour
- professional boundaries
- inappropriate communication
- any conduct that makes a learner feel uncomfortable or unsafe
please contact us immediately.
We take all concerns seriously and will respond promptly.
Our Approach
We are committed to maintaining child-safe practices across our business and to meeting our obligations under Queensland’s Child Safe Standards.
This includes implementing policies, procedures, reporting processes, and staff expectations designed to help protect learners and support safe, professional driving instruction.